PostPilot

Terms of Service

Last updated: 24 September 2026

These terms are an agreement between you and AIO Technologies for the use of PostPilot ("the service"). By creating an account you agree to them.

1. The service

PostPilot lets you connect your social media accounts and create, schedule and publish posts to them. Publishing depends on the social networks (Facebook, Instagram, TikTok, LinkedIn, X), which can change their rules, limit features or reject posts at any time. We are not responsible for their decisions, but we'll show you the reason whenever a network rejects a post.

2. Your account

  • You must be 18 or older and give correct details.
  • You are responsible for keeping your password safe and for everything done in your account.
  • You may only connect social accounts and pages that you own or are authorised to manage.

3. Acceptable use

You must not use the service to publish content that is illegal, fraudulent, hateful, harassing, sexually explicit, infringes someone else's rights, or breaks the rules of the social network you post to. No spam, fake engagement or automated abuse. We may remove content or suspend accounts that break these rules.

4. Your content

You own the content you create. You give us permission to store it and send it to the networks you choose, only to provide the service. You are responsible for your content and for having the rights to the photos, videos and text you post.

5. Free trial, plans and payment

  • New accounts get a free trial. After it ends, you need a paid plan to keep publishing.
  • Plans are paid in advance, monthly or yearly, in Tanzanian shillings via mobile money or other methods we offer. Prices are shown on the pricing and billing pages and may change; changes never affect a period you have already paid for.
  • Plans do not renew automatically. When a plan ends, scheduled posts pause until you renew; your data stays saved.
  • Payments are not refundable, except where required by law or where the service was unavailable for a long period because of our fault. Contact us if you think you were charged by mistake.

6. Availability

We work to keep the service running and to publish every post on time, but we can't guarantee it will always be available or error-free. Posts may be delayed or fail because of the networks, your connection permissions, or maintenance.

7. Suspension and closing your account

You can delete your account at any time in Settings. We may suspend or close accounts that break these terms or fail to pay, and we'll tell you why when we can.

8. Limitation of liability

To the extent the law allows, the service is provided "as is" and we are not liable for indirect losses such as lost sales, profits or followers. Our total liability to you is limited to the amount you paid us in the three months before the claim.

9. Changes to these terms

We may update these terms. We'll change the date above and, for important changes, tell you in advance by email or in the app. Continuing to use the service means you accept the new terms.

10. Law

These terms are governed by the laws of the United Republic of Tanzania.

11. Contact

AIO Technologies, Dar es Salaam, Tanzania. Email: support@aio.co.tz.